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Report Digital Identity 2020: Drivers and Challenges

Users increasingly use their digital identity to access most online services and operations. However, do you really understand what this identity means and implies? According to Mitek's study, only 25% of users admit to fully understanding their digital identity, although on the other hand 65% say they use it every day.

In 2019, Mitek conducted a study on more than 1000 American consumers on the awareness of digital identity, their level of comfort with the technologies they use and with which they verify their digital identities, their security concerns and how they believe that It will be the future of digital identity.


  • User perception of digital identity

  • Common uses and frequency of use of digital identity

  • Balance between security and convenience: What do users prefer?

  • Concerns and barriers around security

  • Level of penetration of new identity verification technologies

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Report Digital Identity 2020: Drivers and Challenges