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Digital transformation in hotels: 6 key concepts for understanding the digital traveler

Digital transformation has no finite limits, it is a constant process. Technology advances and changes at breakneck speed, and at times it is difficult to know which path to follow among so many applications, solutions, technologies and systems. Because, in order to make predictions about the future, we need to know where it is heading.

In this eBook you will find an analysis of recent market studies on digital transformation, the opinions IT managers in the main national and international hotel chains, and the insights of Mitek Systems as a global leader in digital identity verification solutions.

  • Understanding the digital traveler

  • Big data, smart data and business intelligence

  • Digital transformation process: Applying technology for saving costs and for improving internal efficiency.

  • Online check-in, a pending challenge for digital transformation

  • How client expectations have evolved with respect to their experience in a hotel

  • How do technology regulations impact the hotel industry?

  • Future trends, what will technology bring to the hotel sector?

Digital transformation in hotels: 6 key concepts for understanding the digital traveler